Privacy Policy

MEDWAY HOMESTAY PRIVACY POLICY

Medway Homestay LTD is committed to protecting the privacy and security of personal information. This Privacy & GDPR Policy explains how we collect, use, store, and share personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect We collect and process the following personal data about our host families:
   • Full name
   • Contact details (phone number, email address, home address)
   • Details about the accommodation provided
   • Background information relevant to hosting
   • Any other information necessary for the homestay arrangement
2. How We Use Personal Data We use personal data for the following purposes:
   • To facilitate homestay arrangements
   • To communicate with host families and agents
   • To comply with legal and regulatory requirements
   • To improve our services and maintain records
3. How We Share Personal Data We may share host family information with:
   • Agents who arrange placements with students or guests – some of these are based outside of the UK
   • Legal or regulatory bodies where required by law
   • Service providers who support our operations (e.g., IT, payment processing)
   • We do not sell or rent personal data to third parties.
4. Data Storage & Security We store personal data securely and implement appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse. Data is retained only for as long as necessary to fulfil our obligations and legal requirements.
5. Your Rights Under the UK GDPR, individuals have the following rights:
   • The right to access their personal data
   • The right to request correction or deletion of their data
   • The right to object to or restrict processing
   • The right to data portability
   • The right to withdraw consent at any time (where applicable)
   To exercise these rights, please contact us at contact@medwayhomestay.com
6. Data Transfers If we transfer personal data outside the UK, we ensure adequate safeguards are in place to protect privacy rights in accordance with applicable regulations, such as standard contractual clauses or other legally accepted mechanisms.
7. Updates to This Policy We may update this policy from time to time. Any significant changes will be communicated via our website or directly to those affected.
8. Contact Information If you have any questions or concerns about this policy or how we handle personal data, please contact us at: contact@medwayhomestay.com